Customization in SaaS Model

Many of the project managers and IT architects will be willing to know what is possible and what is not as far as customization in Fusion Apps are concerned. As in shared Cloud model base artifacts are shared by multiple customers, changing base code is not possible. But any organization who will go for any packaged application will not have everything incorporated into it. They have the options to adopt to the business processes as-is or make customization.

Now question is customer should need to know what are available to customize in SaaS. Customization can be categorized as

• Design Time (DT) - Changing the base artifacts
• Run Time(RT) - Changing the artifacts @ Run Time

Design Time (DT) customization is not at all possible in SaaS model. Following are the Design Time tools available

• Oracle JDeveloper
• Oracle Business Intelligence Publisher (Oracle BI Publisher)
• Oracle Business Process Management Studio (Oracle BPM Studio)
• Oracle BPM Worklist

Oracle has provided Run Time Composer Tools for customizing artifacts. There are 4 composers

• Page Composer - Modifying Pages
• Data Composer - Adding & Modifying business objects
• BI Composer - Adding & Modifying reports and analytics
• Process Composer - For Modifying Business Process

Now these composers are also having limitations. There is a blog Tailoring Fusion Applications in the Cloud Explained by Richard Bingham in Fusion Applications Developer Relations, which gives an overview of 'What is Possible in SaaS'

Following are MOS documents which explain the services provided by SaaS

Document 1471160.1 - Getting Started with Oracle Fusion Applications: Oracle Fusion Human Capital Management Cloud Implementations

Document 1534683.1 - Cloud Service Requests and Fulfillment for Oracle HCM Cloud Service

Document 1510580.1 - Guidance for Managing Customizations in Oracle Cloud Application Services: HCM Extract Definition Migration

Document 1510578.1 - Guidance for Managing Customizations in Oracle Cloud Application Services: Oracle Composer Migration

Document 1510288.1 - Guidance for Managing Customizations in Oracle Cloud Application Services: Flexfield Migration

Document 1510577.1 - Guidance for Managing Customizations in Oracle Cloud Application Services: Business Intelligence Migration

Document 1537461.1 - Managing Fusion HCM Cloud Service Environments

Happy reading..

Cheers